I'd been really trying to get this stuff on my journal for a long long time, about my encounters with absolute newbies in gnu/linux who are surprisingly more quick to adapt than those who are meant to learn and use it as part of their studies/work.
During the short phase of all the usually frequented websites being blocked in DCST, the popularity of the internet centre (a computer lab primarily meant and almost exclusively used for internet access) in the university campus had increased manifold...should it have been pay per hour, the scene might have differed. So during the last days of the phase (we weren't aware they were the last days, but i can say so, now as its an event that has passed), I observed Ubuntu 'breezy badger' installed on an experimental basis on a few PC's and running pretty smooth with the net access configured. Encountering the new linux boxes was a pleasant surprise, as I usually start my session with inserting the pen drive, installing firefox from the pen drive and then starting my session, but at first glance (the browser was open and i didn't notice the OS gui, etc.), I saw and thought "Hey! these guys put firefox on all PC's!!..now how cool is that?" "...well it's not as cool as the entire internet centre lab being 60% (at that time) ubuntized and the rest on their way to being so...knowing that majority visitors will be from any department but the expected linux-knowing mca dept." Even though most users require some windows-specific internet related tools like IM messengers or some such tools, they are really not making a noise for being made to use linux...they still have a choice of using windows but still, they are using the firefox browser on linux happily...why 'happily'? coz they're downloading wallpapers especially to decorate tux background. now that is real neat. you might say insignificant, but what's important here is that students are using firefox on ubuntu as normally as they would with other browsers, looking for alternate options to their windows specific tools thru web applications
Mr. Sadashiv, the one-man-army who did the entire lab conversion to ubuntu had his first learning experience in life with linux only durign the installation in the 'internet centre'. While having a chat with the guy, he told me that besides the fact that multiple copies of Ubuntu being easily available, the network configuration and other system wide configs were easy...easy for him working first time on linux. hey aren't first timers supposed to get stuck with fedora/redhat like crappy distros, work n save files, lament coz more than half of the features from the other distros don't work, format, lose results of hard work and reinstall a sensible distro? anyways this guy was lucky and i am lucky to gather this reaction as a recommendation for future reference that ubuntu is good for someone doing admin work or linux box management with no earlier linux experiences. I asked him why did he want to install gnu/linux in a place where the maximost of the users'll be from non-IT background (and I already see most of the DCST students, wincing at the thought of working on linux...oh leaving aside the mandatory assignments. :) )? He said (as i observed and confirmed) that installing linux is worth it in the internet centre as the people using it are primarily interested in getting access to web-based content and a browser suffices on almost all occassions for that purpose and ubuntu has the best browser in the free software world which is better than IE at any given time! so there you go...perfect solution to keep users happy and the system happy. The best part of the chat with Mr. Sadashiv was that at no point did he complain about any feature in ubuntu that may have probably been relatively difficult to configure than on a windows machine.
kept the best part for the last...nah didn't put the headlines below the bottomline...just that this was the coolest part of the gnu/linux experience at the internet centre.
The most interesting user of the new ubuntu installation was the security guard (Rohit) from Nepal who'd been kept in charge of the internet centre and taught a few basic things on windows and currently on gnu/linux. what's more interesting is how much he had picked up on his own and how he went about it. I observed initially during the windows days that he was pretty much familiar with the concept of searching for content on the web and surfing by navigating thru links. He had also (as told by him) been taught a couple of games like spider solitaire and others on windows. Windows is easy to use, anyone can learn it fast, the usual blah blah...not really that cool eh? well this guy after the installation of gnu/linux on all the desktops in the lab, not only memorized the login to let visitors log into ubuntu and start surfin the net, but also figured out the rules of one of the few gnome games available on the ubuntu distro and played effectively. He was not taught a single step to start/play the game. Probably windows users can't see their supporters goin' away :D Rohit explained that he groped around the menus, looking for similarity between windows start menu and ubuntu applications menu. now windows taskbar is usually at the bottom of the screen whereas gnome in ubuntu has it at the top of the page with a different terminology. Under Applications, he located Games (yeahh! Games! wontcha hav said it like a decade ago...when games were playable on affordable hardware?), and clicked through a couple of titles of which he plays just one now (can't recollect the name of the game). The rules of the game isn't clear at first glance (or on few crazy clicks), so it was amazing to know that he knew to dig out relevant stuff from the help menu of the game and RTFM like a true gnu/linux user. Near the end of the chat, that I had with Rohit, I taught him two more games (gnibbles and same-gnome)that were easier than the one he played. the first being the snake game clone and the second one being similar to clickomania where u remove bunch of same-colored spheres by clicking on the set of them. I mean these are really easy, but the main point is to give the guy more choices for entertainment. He also wanted some news sites that would give news about India. Just to simplify stuff, i did the googling and gave him 2 or 3 links, the limitation being that i bookmarked it for him on only one pc but i dunno if it might have been a good idea to overload his brain with 'searching the net, optimizing the queries and choosing the right results from among the billion results coughed up in fractions of seconds'. It was really a great day and a great chat.
On a related note, I'd installed mandriva 2006 on one of my junior's desktop in the hostel (while he was busy playing football and ignoring the chance to watch a different distro's installing procedure). Mandriva has neat interface, has been set to use (by me) IceWM which supports most of the windows keyboard shortcuts and is really really handy when the mouse just hangs. There's a pending issue with the monitor, It's a LG monitor, but the junior isn't aware of the exact model and no clue to the model numbers is available, so maximised windows are shooting out of the boundaries of the monitor and most of the times the "Ok" button gets hidden below the monitor, till we locate the model number.
The junior was happy that he could work from his room and not have to associate the word bored with 'linux: study time' as i showed him how to browse thru his windows partition and also play his mp3 collection using xmms on his excellent 2.1 speakers with deep-bass woofer.
programming without music is just so 'uninspired'...
As Brajesh told me on chatting with him about these encounters, that one need not be computer literate or in a broader sense gadget/machine literate to be able to accomplish tasks on the computer. There needs to be the thirst for knowledge, interest in learning the new environment, urge to seek help that's ready for serving and patience to RTFM. Last words on this article is, "breezy badger is good, dapper drake is reported to expect really high system requirements and mandriva downright sucks...or maybe i cud blame my sick desktop or the iso of the dvd from which i got a copy. KDE's causing big time problems...thinkin' of trying SLES 10...if the CD's work :)